1. How do I place an order? To place an order, simply visit our website and browse through our selection of products. Once you find the items you want to purchase, add them to your shopping cart and proceed to checkout. Follow the prompts to enter your shipping and payment information, and then confirm your order.
2. How long will it take to receive my order? Delivery times may vary depending on your location and the shipping method you choose at checkout. Once your order has been processed and shipped, you will receive an estimated delivery date along with your tracking information.
3. What is your return policy? We offer a hassle-free return policy. If you are not completely satisfied with your purchase, you may return it within 7 days for a full refund or exchange. Please refer to our Return Policy page for more information on how to initiate a return.
4. Do you offer international shipping? Yes, we offer international shipping to select countries. During the checkout process, you can enter your delivery address to see if we ship to your location and to view the available shipping options and rates.
5. How can I contact customer support? If you have any questions or concerns, our customer support team is here to help. You can reach us by email at [email protected] or by phone at +6011-5770 1456.
6. Are your products covered by a warranty? Yes, our products are covered by a 1 year warranty against defects in materials and workmanship. If you encounter any issues with your purchase, please contact us for assistance with warranty claims and repairs.
If you have any other questions or need further assistance, please don’t hesitate to contact us. We’re here to help!